|
|
| Benefits of Registering and Sign In |
|
Registering on FlagClothes.com
isn't required to explore the site, but it will allow you to fully
enjoyFlagClothes.com experience. Not only will your shopping experience be made
easier, but your entire experience of the site will be made more personal and
convenient over time.
Registering allows you to maintain an account with
FlagClothes.com. Return customers can store credit card information for
easier shopping, maintain an address book, review their order history, check
current orders and edit billing or shipping information.
Sign In
Sign In for registered users gives you access to your personal information and
address list Signing in makes for an easier purchase process, as most of the
necessary purchase information has been recorded by you previously and then
stored for your convenience; it also allows you to visit members-only parts of
our sites without reregistering.
Back to Top
|
| Forgotten Password? |
|
If you have forgotten your password, please click forgot password and we will
e-mail you your password information.
Back to Top
|
| Address Book |
|
When you register with FlagClothes.com,
you will have the option to create your own address list. This feature allows
you to store the names and addresses of people to whom you frequently send
gifts. It's easy to add, change or delete information from your address list at
any time. (Please note: the information that you store in your address list is
for your use only. FlagClothes.com will
not contact anyone listed unless we have a specific question about a delivery.)
Back to Top
|
| Your Credit Card Information |
|
As an extra measure of security, FlagClothes.com
does not store your credit card information.
The transmission of your credit cards information though, is done using Secure Socket
Layer technology for your protection.
Once you purchase from our site, the credit card used at checkout will
not be stored in your User Profile.
Back to Top
|
| Tracking Your Order and Order History |
|
You can track your order online through both our Order History and Shipping
Status tracking options.
Order Status
An email will be sent to you confirming the details of your order and the
shipping method selected. Order status may also be checked online through the
Order History area of your User Profile. You can also check the status of an
order placed with FlagClothes.com
by contacting our customer assistance representatives at 800.955.2456
For outside the U.S. please call 415.898.0033
Our customer assistance hours of operation are:
Monday - Friday 9am – 2pm (Pacific Standard Time)
Shipping Status
You will receive a shipment tracking number with your shipment confirmation
email. Gift shipments are also confirmed by email. You will be able to find the
shipping status of any order by going to the www.UPS.com Web site and entering
the tracking number pertaining to your order.
Changes to Orders
Once an order is placed on FlagClothes.com
changes cannot be made. For assistance please call our Customer Service
Representatives at 800.955.2456.
For outside the U.S. please call 415.898.0033
Back to Top
|